2007EDS
The journey begins
Started developing industrial computers, embedded systems and digital signage solutions.
About Us
Engineering Thailand's smart future since 2007
Step Solutions is a leading provider of enterprise digital signage, industrial HMI and self-service kiosk solutions — trusted by 500+ clients across hospitality, healthcare, education, government, corporate, manufacturing, transportation and retail.
Founded in 2007 — Thailand's trusted partner in digital signage & self-service
Founded in 2007, Step Solutions has established itself as a leading provider of enterprise digital signage and self-service products, known for delivering high-quality engineering design and exceptional customer service. With a strong focus on the Thailand market, we specialize in industrial Human-Machine Interface (HMI) solutions, public kiosk solutions, and comprehensive digital signage solutions.
Our products and services are trusted by over 500 clients across diverse industries, including hospitality, healthcare, education, government, corporate sectors, manufacturing, public transportation, and retail.
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Years Experience
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Clients Served
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Global Partners
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sqm Factory
Company Milestones
A journey of engineering progress
From industrial computing to integrated smart-city systems, each milestone reflects how our capabilities have grown alongside our clients’ needs.
2011
Industrial portfolio expansion
Expanded into industrial computers, Panel PCs and kiosk solutions for enterprise applications.
2016EKS
Nationwide digital communication
Established digital signage and communication systems, supported by a service and distribution centre for more than 60 LED brands.
2017
AV, AI and R&D capabilities
Expanded into audio-visual systems, control platforms and business AI, with dedicated product research and development.
2019EPS
A larger integrated headquarters
Relocated to a four-rai site with six buildings and approximately 6,000 sqm for offices, manufacturing, service and warehousing.
2020
Manufacturing at scale
Expanded EDS and OEM production with a new factory building and an enhanced service centre.
2022AIC
Smart-city expansion
Surpassed 150 LED display installations and expanded the portfolio into smart-city solutions.
2023
ISO 9001 certified
Achieved ISO 9001 certification, reinforcing consistent quality across design, manufacturing and service.
2025
Ten smart-solution categories
Expanded to ten core product categories and received recognition as an environmentally responsible company.
Solutions built around each client
Our solutions cater to a wide range of needs, from interactive kiosks that streamline customer service to dynamic digital displays that enhance brand visibility and audience engagement. Step Solutions ensures reliable and advanced systems that drive operational efficiency and improve user experiences in both public and private sectors. By continuously adapting to new technologies and market demands, we provide robust and versatile solutions tailored to meet each client's unique requirements — fostering stronger customer connections and optimized performance across every environment.
Through a commitment to innovation, Step Solutions remains dedicated to shaping the future of digital communication and interactive self-service in Thailand, with products and services that resonate across industries and provide unparalleled user engagement.
Integrated Campus
Everything your project needs, all in one place
Our Bangkok campus brings product development, manufacturing, testing, warehousing and after-sales service together for faster coordination and consistent quality.
Our Facilities
Located in Bangkok near Suvarnabhumi Airport, our campus comprises 10 buildings across 2,000 sqm.
- Showroom
- Paint Department
- Warehouse
- Training Center
- Service Center
- Assembly & Testing
- Design Center
- Production
- Testing Center
- Research & Development (R&D)
Annual Production Capacity
- Kiosks
- 5,000 units
- LED Displays
- 5,000 sqm
Service Teams
- Installation
- 40
- Maintenance
- 30
Our Facilities
From engineering ideas to complete solutions
Our integrated facilities bring research, design, manufacturing, innovation and after-sales support together—giving every project consistent quality, faster coordination and dependable long-term service.
Research & Design Center
Where every solution begins
Our engineering team studies each project's environment, objectives and technical requirements before developing the right system architecture. From concept and industrial design to prototyping and testing, every detail is refined to create practical, reliable solutions tailored to each client's operations.
Manufacturing Facility
Precision built into every step
Our in-house manufacturing facility brings metal fabrication, system assembly, integration and quality inspection together under one roof. This allows us to maintain precise workmanship, consistent standards and dependable delivery across both custom-built products and large-scale deployments.
Innovation Showroom
Experience technology before deployment
Our innovation showroom gives clients a hands-on environment to explore digital displays, interactive systems and integrated technologies. Solutions can be demonstrated, compared and validated with our specialists, helping every team make informed decisions before implementation.
Customer Service Center
Reliable support throughout the lifecycle
Our dedicated service team supports clients from installation and commissioning through preventive maintenance and after-sales care. With responsive technical assistance and experienced specialists, we help keep every system operating reliably throughout its lifecycle.
Our Process
Nine teams, one seamless process
Every project moves through nine dedicated teams working as one continuous workflow — from the first idea to on-site installation.
1
Ideation
Marketing Team
2
Concept Definition
Research & Development Team
Cost3
Planning
Product Development Team
4
Design
Design Team
Features5
Prototyping
Production Team
6
Testing
Test Engineering Team
Quality7
Manufacturing
Production Team
8
Assembly & Durability Testing
Assembly & Quality Control Team
Reliability9
Installation
Service Team
Why STEP
Why customers choose Step Solutions
Since 2007
Nearly two decades of engineering heritage, trusted by 500+ organizations.
In-House Manufacturing
6,000+ sqm facility with full quality control and traceability.
50+ Global Partners
Direct relationships with Unilumin, Samsung, LG, BOE, NVIDIA and more.
Nationwide Service
Dedicated service teams and 20+ vehicles ready for deployment.